General Info

EVENT INFO

Venue doors open at 6:00 PM. Music starts at 6:00pm. Curfew is 12am. All times subject to change.
No ins/outs.
This event is 18+
- You must be 18 years or older on the day of the event in order to gain admission. A valid, physical government-issued photo ID is required for entry where applicable. School IDs, expired IDs, photos or photocopies of IDs, and digital IDs will not be accepted for event entry. No one under the age of 18 will be allowed entry into the event, even if accompanied by an individual 18 years of age or older.
VIP is 21+ only
- You must be 21 years or older on the day of the event in order to gain admission with a VIP pass. A valid, physical government-issued photo ID is required for entry where applicable and for the purchase of alcohol. School IDs, expired IDs, photos or photocopies of IDs, and digital IDs will not be accepted for event entry or alcohol purchases. No one under the age of 21 will be allowed VIP entry into the event, even if accompanied by an individual 21 years or age or older.
Show will take place rain or shine.
Line-ups, set times, and venue are subject to change without notice.
All sales are final. No refunds, exchanges or cancellations.
The box office is located on Bill Robertson Lane, between Exposition Blvd and Exposition Park Dr. at the north west corner of the venue. Box Office Hours: 4pm - 11:30pm

CASHLESS

We are a cashless event. Accepted credit card payments include any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, Mastercard, American Express, Discover, JCB or Union Pay logo. Accepted contactless payments include Apple Pay, Android Pay, Samsung Pay, Google Wallet and contactless cards.

Clear Bag Policy

BAG EXCEPTIONS:

The following are approved bag exceptions. All bags will still be required to go through safety screenings and pass inspection to be allowed into the event.

One-gallon clear plastic zip-top bags
Small clutch bags that do not exceed 4.5” x 6.5” x 1.5", with or without a handle or strap
Diaper Bag, as long as accompanied by a child
Medically necessary items or equipment that do not fit within the bag policy requirements (after proper inspection)

GETTING HERE

GO METRO

The Metro Expo E Line includes a stop at Exposition Park. Use the Expo Park/USC station, located just north of the Exposition Park Rose Garden. Head west towards Bill Robertson Lane and then south past the Natural History Museum. Follow the path and signage to the event entrance. Find the nearest stop near you on metro.net

Purchase a $3.50 round-trip fare at the beginning of your trip to avoid lines when the event is over.

Metro offers several convenient parking lots at the following stations (fees and availability may vary). For more information here.

RIDESHARE & UNLOADING ZONE

3763 S Vermont Avenue, Los Angeles, CA

Then, go south down Vermont Avenue to cross Exposition Blvd and head east to follow posted signs for entry into the event.

PARKING

There is no dedicated event parking and the public parking lots within Exposition Park may be full due to other events. Secure a pre-paid parking spot at a nearby lot before they sell out:

October 23 parking October 24 parking

WHAT CAN I BRING?

This event reserves the right, in its sole discretion, to amend the list of acceptable or prohibited items at any time.

ALLOWED ITEMS:

Bags (see Updated Bag Policy)
Bandaids
Binoculars
Blankets / Towels (50” x 70“ or smaller)
Breast Pump (Manual, Battery Operated, Or Powered Devices)
- Breast Milk storage canister (metal/plastic ok)
- Stored Breastmilk or Formula
Cameras (Non-Pro Digital, Disposable, Polaroid and Film)
Chapstick / Lip Balm
Dancing Shoes
Ear Plugs
Eye Drops / Contact Lens Solution
Face Masks (PPE, non-costume)
Face Paint
Clear Fanny Packs and Hip Bags (see Updated Bag Policy)
GoPros (No Poles/Extenders)
Gum / Mints (sealed packs)
Hand Sanitizer
Handheld fans (battery-operated + folding fans)
Hats
Hydration packets (Electrolyte packets / Liquid I.V.)
Inhalers
Lighters
Makeup
Mobile Phone Chargers
Parasols
Poster Tubes (cardboard only)
Prescription Medication (Name On Medication Must Correlate With Person’s Drivers License or other appropriate state identification)
Face Masks
Strollers (For infants and toddlers ONLY)
Sunblock / Sunscreen (Non-Aerosol)
Sunglasses
Towels (small-medium size)
Water Bottles (Empty, Plastic, 64oz or less, No metal, glass, aluminum, steel)
Water Misters (Plastic, Personal size ONLY, Empty)

PROHIBITED ITEMS:

In addition to the list below, any item deemed inappropriate by event personnel will not be allowed into the venue/event and must be either returned to your vehicle or disposed (as appropriate).

Advanced First Aid Kits* (including, but not limited to, hemostatic gauze or powder, tourniquets, compression bandages, decompression needles, or chest seals)
Aerosol Products (Including Sunscreen)
Air Horns
Animals / Pets (Service Animals ONLY, see Accessibility page)
Audio Recording Devices
Balloons / Balls / Inflatable Balls / Frisbees
Bicycles, Skates, Scooters or Skateboards
Body Armor
Chains or Chain Wallets
Chairs
Coolers
Drones or Remote Control Aircraft, Cars or Toys
Flammables (Fireworks, Explosives, Sky Lanterns, Road Flares, etc)
Flags / Totems / Kites
Flashlights
Flyers / Samples / Giveaways or Promotional Items
Glass or Metal Bottles or Containers
Glow Sticks / Light Sticks / Laser Pointers or LED Gloves
Hammocks
High Visibility Vests
Hula Hoops or Flow Toys
Illegal Drugs or Drug Paraphernalia
Instruments
IV Bags or Supplies
Markers / Spray Paint / Paint Pens
Massagers
Outside Food or Beverage
Non-Personal Protective Equipment (e.g., costume)
PCs / Laptops / Tablets / IT Equipment
Personal Vehicles - Bicycles / scooters, electric scooters / skateboards / hoverboards, segways / golf carts / self-balanced wheels / horses, etc.
- Personal mobility devices for Accessibility (ADA) guests ONLY (see Accessibility page)
Professional Cameras
Selfie Sticks, Tripods
Smelling Salts*
Stuffed Animals
Tailgating
Tents / Tarps or Sleeping Bags
Toy Guns / Water Guns or Sling Shots
Umbrellas
Video Cameras
Wagons / Wheeled Carts
Walkie Talkies
Weapons (Guns, Knives, Ammunition, Pepper Spray, Mace, etc. including off-duty law enforcement or concealed carry permits)

* In the event of a medical emergency, please go to a medical tent or find a festival staff member with a radio.

GENERAL FAQS

Is the event all ages?
18+. You must be 18 years or older on the day of the event in order to gain admission. A valid, physical government-issued photo ID is required for entry where applicable. School IDs, expired IDs, photos or photocopies of IDs, and digital IDs will not be accepted for event entry.

VALID FORMS OF ID:
- Valid Driver's License from any U.S. state or Canada
- Valid State Non-Driver ID Card
- Valid U.S. Military Identification
- Valid U.S. Passport or Visa
- Valid Passport from any other country
- Valid U.S. Permanent Resident Card
No one under the age of 18 will be allowed entry into the event, even if accompanied by an individual 18 years of age or older.

To be served alcohol, guests must present one of the valid forms of ID listed above showing they are at least 21 years of age – no exceptions. All IDs must be physical, unexpired photos IDs that include a date of birth. School IDs, expired IDs, photos or photocopies of IDs, and digital IDs will not be accepted.
What time does the event start/end?

Venue doors open at 6:00 PM
Curfew 12:00 AM
Where do I park for this event?

There is no designated event parking and there is no parking onsite. Please review Parking section in “Getting Here” tab for links to pre-purchase a parking spot.
Are credit cards accepted? What about debit? Cash?

We are a cashless event. Be ready to make any purchases with Apple Pay, Android Pay, Samsung Pay, Google Wallet and contactless cards.
Will there be medical services on site?

Yes. Medical locations will be clearly visible at the show and marked on the event map(s).
What is considered a professional camera? What cameras are OK?

Professional cameras such as DSLRs, bridge cameras or any devices with detachable lenses are not allowed.

Cameras can be refused at security discretion upon entry.

Non-Professional cameras such as film photo cameras (analog photography), disposable, point-and-shoot, cell phones or polaroids are OK.
Do you have a lost and found?

Yes! Lost something at the show? View all found items here.
Will there be free water refill stations?

Yes!
Will there be all-gender restrooms?

Yes! All-gender restrooms will be available and may be used by any person regardless of gender identity or expression.
Can I bring a sign or totem?

No signs are allowed. This includes all handheld signs or signs and items attached to poles or pool noodles or apparatus used to display anything above the head. All instances will be subject to surrender and not returned.
Can I pass out flyers or promote at the event inside or outside the venue?

No. Any sort of unapproved promotion is not allowed.
Will you be posting set times in advance?

No. We encourage you to arrive early to avoid traffic, long entry lines and to not miss any of the great sets.
Can I bring in my medical prescription?

All medical prescriptions must be in their original containers with labels that match the holder’s legal ID. At the entrance gates, please ask a festival staff member to be connected with a medical team member.
Can I bring naloxone into the event?

Yes, Naloxone is permitted for personal use.
Box office info - address, hours open

Venue address:
Exposition Park South Lawn

Box Office Location:
The box office is located on Bill Robertson Lane, between Exposition Blvd and Exposition Park Dr. at the north west corner of the venue.

Box Office Hours: 4pm - 11:30pm

For ticket assistance at the box office, guests must have a valid photo ID, your order number and the credit card used to place your order.

Contact Us

AXS ORDER SUPPORT
https://support.axs.com/
Hours: Mon - Fri 8am-10pm, Sat & Sun 12pm-10pm CST
Live chat available!

GENERAL INQUIRIES
For general inquiries, please email us here. Please include your order number in your correspondence and note the name and date of the event your inquiry is related to.

ACCESSIBILITY / ADA
For any accessibility-related questions please email us at adafestivals@goldenvoice.com.

PRESS/MEDIA
Email us here for all other Press/Media inquiries.

LOST & FOUND
Lost something at the show? View all found items here.